Despite numerous local improvements in various elements of ICU care, many promising improvements remain unused, fragmented, isolated, and dispersed. Errors occur in our ICUs at unacceptable rates.
By implementing a system-wide model of care, and developing and maintaining a skilled, coordinated, and collaborative care team, organizations can establish new systems of ICU care that will produce better clinical outcomes, fewer adverse events, much higher levels of patient and family satisfaction, and lower costs.