
The University of Texas MD Anderson Cancer Center
Houston, Texas, USA
Team
Laura Espinosa, RN, MSN, CS, Clinical Director, Nursing Kristin Price MD, Chair Ad Interim, Clinical Associate Professor C. Lee Parmley, MD, JD, Clinical Director, Critical Care Cynthia G. Segal, RN, MSN, Senior Clinical Quality Improvement Analyst Joni Herman, RN, BBA Productivity Coordinator Todd Kelly, MD, Assistant Professor, Critical Care Joseph Nates, MD, Associate Professor, Critical Care Clarence Finch, BS, RRT, Director, Respiratory Care Brenda Hackett, CIC, MPH, BS, Senior Infection Control Practitioner Linda Bixler, RN, BSN, Assistant Nurse Manager, Critical Care Tami Johnson, PharmD, Pharmacy Clinical Specialist Anne Tucker, PharmD, Pharmacy Clinical Specialist Sharon Martin, MEd, BS, Vice President, Quality Management Patrick King, Data Analyst, Critical Care Brenda Hagen RN, MSN, Advanced Practice Nurse Anna Banford RN, MSN, Clinical Nurse Specialist Leekesha Williams, Inpatient Services Coordinator Staci Eguia, RN, Clinical Nurse Jenise Mouser, RN, Clinical Nurse Dolores Mejia, RRT, RCP Mary Ann Kosinski, RRT, RCP
Aim
Measures
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Ventilator-associated pneumonias per 1,000 patient days
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Ventilator days per 1,000 patient days
Changes
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Implemented Ventilator Bundle including head of bed (HOB) up at least 30 degrees, peptic ulcer prophylaxis (PUD), deep vein thrombosis prophylaxis (DVT), sedation protocol, glucose control with an insulin protocol, oral care every 2 hours
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Educated staff regarding VAP risk factors and preventative measures
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Pre- and post-test inservices
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Poster “What’s Wrong With This Picture?”
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Developed video tape with CEUs, “Nosocomial Pneumonia: A Team Approach”
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Newsletter
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Monitored compliance with ventilator bundle, ventilator days, and VAP rate
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Reported VAP rate and bundle compliance to staff on a regular basis
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Utilized daily goal sheet
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Developed and implemented insulin protocol
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Developed and implemented sedation protocol
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Enhanced daily multidisciplinary rounds
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Added evening intensivists to staff
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Split patients by service into teams to reduce the physician-to-patient ratio
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Changed oral care policy to every two hours
Results


Summary of Results / Lessons Learned / Next Steps
Our goal was achieved within three months of the beginning of the initiative, and some months we have reduced VAP by 50 percent. We met our reduction of ventilator days in 12 months and they continue to decline. A truly multidisciplinary approach was necessary because any one group doesn’t own the entire spectrum of what needs to be done to prevent VAP.
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Need strong champions in each discipline to get everyone in their group involved.
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Visual aides very effective in showing proper care (i.e., HOB up 30 degrees).
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Constant feedback to the bedside staff is critical so that they can see the results of their work.
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Make data collection role specific and not person specific, or you will have single point failures.
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Engage bedside staff in Plan-Do-Check-Act cycles.
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Encourage staff to do research, produce educational material, analyze data, etc. They will gain a much more in-depth knowledge of issues and will have stronger buy-in to the process.
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Build on existing processes for data collection and change.
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NO RECREATIONAL DATA COLLECTION! Only collect that you need to analyze process and no more.
Contact Information
Joni Herman, Productivity Coordinator The University of Texas MD Anderson Cancer Center jherman@mdanderson.org
[Storyboard presentation at IHI's National Forum, December 2004]
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