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Quality Compass 2003 Benchmarks

Touchpoint Health Plan
Appleton, Wisconsin, USA

Touchpoint Health Plan uses this benchmarking tool to compare its results for preventive care, diabetes, asthma, depression, and more with other organizations in its network and with national averages.


Background

The National Committee for Quality Assurance (NCQA) recognized Wisconsin's Touchpoint Health Plan as the nation's "strongest overall performer," citing its outstanding work in preventive care and managing chronic disease.


Directions

List the following information in columns across the page:

1. The HEDIS measure
2. Your organization's rate
3. The national average
4. The national benchmark
5. The organization that achieved the benchmark
6. Your organization's percentile

Note: Touchpoint includes #5 because part of our improvement approach is to learn from the best. Listing the benchmark allows the team working on any given measure to contact the benchmark organization and gather tips and lessons learned about how they achieved benchmark status.




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