Constructing a bridge across the quality chasm: A practical way to get healthier, happier patients, providers, and health care delivery systems
McCulloch D, Davis C, Austin B, Wagner E. Constructing a bridge across the quality chasm: A practical way to get healthier, happier patients, providers, and health care delivery systems. Diabetes Spectrum. 2004;17(2):92-96.
Usual medical care is not organized for effective and productive interactions between medical providers and their patients. This article highlights this problem by describing a typical office visit from the perspectives of a patient and a primary care physician.
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