Organization of Health Care:
Make Sure the Senior Leaders and Staff Visibly Support and Promote the Effort to Improve Chronic Care
- Encourage the senior leader to:
- Visit the clinical team.
- Speak about the improvement effort in all-staff meetings.
- Participate in writing the aims and goals of the initiative and provide guidance for the clinical team.
- Make monthly updates to the community.
- Present local morbidity/mortality data to the Board of Directors to make a compelling case for the need to change current practice.
- Have the physician champion share tested tools and interventions at provider meetings to engage interest and involvement.
- Have team members present improvement activities at staff meetings.
- Have the senior leader help identify the most enthusiastic and respected clinician to be on the improvement team and test changes in his/her practice.
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