IHI’s seven-day comprehensive curriculum for the Patient Safety Officer Executive Development Program will cover topics critical to the success of patient safety programs, including:

• Reliability Science: Using proven principles that pick up where vigilance leaves off
  
  
• Human Factors: Creating systems that compensate for the limits of human ability
  
  
• Building a Just Culture: Moving away from blame and shame, building a "just culture" 
  
  
• Interpersonal Communication and Teamwork: Developing a framework for working together and supporting each other in care delivery across the health care continuum
  
  
• Influencing Others: Understanding and shaping stakeholder perspectives
  
  
• Improvement: Using tested safety improvement techniques
  
  
• Safety Measures: Knowing what to measure, and how to measure it
  
  
• Critical Analysis: Using investigative tools such as root cause analysis and proven observational techniques
  
  
• A Framework for Safety: A set of concepts and tools for moving health care toward safety and reliability
  
  
• Spread: Understanding and engaging key stakeholders in the process of spreading successful improvements across your organization
  
  
• Technology: Understanding the promises, pitfalls, and realities of technology
  
  
• Leadership: Taking it from the top — connecting the CEO with the safety agenda
  
  
• Positioning Patient Safety Within the Organization: Integrating patient safety into the organizational structure and daily life
  
  
• Strategy and Implementation: Creating a comprehensive safety program and implementation plan