"Patient Safety." It’s a phrase that was rarely heard 10 years ago. Now, ensuring patient safety is one of the most vital — and challenging — jobs in health care.
To meet this challenge, and to comply with standards established by JCAHO and other agencies, hospitals identify a Patient Safety Officer to oversee the organization’s strategy for keeping patients safe.
While these individuals usually have extensive clinical, quality or risk management experience, they are often underprepared to effectively meet the daunting challenges of their new role and do not have ready access to the knowledge or tools needed to make the patient safety position robust and successful.