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Passport:  Guiding your journey to exceptional care


“I consider Passport a ‘one-stop shop.’ The ability to have ‘the what’ and ‘the how’ together at the same time offers a terrific opportunity for all of us involved in the world of improvement.”


Rose Lindsey-Giulian
System Administrator for Quality, Case Management and Infection Prevention
Baptist Memorial Healthcare


Where do you want to go?

Passport is IHI’s cost-effective membership program designed to help you get where you want to go on your health care improvement journey.  When your organization joins Passport, your entire staff gains access to practical tools and expert support to help you reach your improvement goals.

The comprehensive resources provided through Passport membership support your front-line teams as they improve key processes.  Passport builds on the IHI Improvement Map – the online, one-stop resource available free of charge.  While the IHI Map will help you plan your strategy and prioritize your improvement agenda, Passport membership will help you get it done.


Essential support in your pursuit of excellence

Passport membership gives everyone in your organization invaluable tools, resources, and access to experts to help you meet some of your biggest challenges – all for one low annual fee.  (Click here to see samples of resources that are available to members)

As a Passport member, you’ll have exclusive access to:

So you can:

Unlimited Expeditions – Expeditions are two- to four-month, interactive, web-based programs on critical improvement areas.  IHI will launch one Expedition ($750 value) per month on average.

Engage front-line teams in making rapid improvements in areas of greatest concern to hospitals today.

Leadership Support Includes key performance data customized for your organization each year and skill building and support for your middle managers via monthly conference calls.

Understand your hospital’s improvement strengths and weaknesses, develop a plan to increase your improvement capability, and equip your managers to effectively lead complex quality improvement initiatives.

Passport Members-Only Improvement ResourcesIncludes on-demand podcasts, videos, and presentation materials on important improvement topics.

Get access to essential information and guidance to support your improvement agenda at your convenience.

Passport WorkgroupsNetworks of organizations working collaboratively on a shared topic of interest – like streamlining your ED or improving palliative care.

Connect and problem-solve with like-minded colleagues from other organizations.



Schedule for 2010

Passport membership includes a diverse set of programs designed to offer something for everyone in your organization.  Membership entitles you to participate in a wide variety of improvement projects and educational activities to accelerate your progress.

 

Expeditions

Middle Management Support Calls

May 2010

Improving Perinatal Safety: The Oxytocin Bundle

Setting Direction: Alignment and Coordination

June 2010

Preventing Complications in the Intensive Care Unit

 

July 2010

 

 

 

August 2010

Preventing Catheter-Associated Urinary Tract Infections

 

September 2010

Improving Teamwork with Multidisciplinary Rounds

Will: Connect Leaders to the Front Line

October 2010

Preventing Hospital Complications in Elderly Patients

Execution: Portfolio of Projects

November 2010

 Sustaining and Spreading Improvements to Prevent Patient Falls

Foundation: Operating Values

December 2010

 Identifying and Removing Waste

Will: Measure, Oversee and Communicate Transparency

January 2011

 Advanced Techniques to Improve Your HCAHPS Score

Ideas: Scanning

February 2011

 

Foundation: Governance and Improvement


Now is the time to join

Everyone in your organization can begin to put your Passport membership to use the moment you join.  Enrollment is open at any time during the calendar year, and past programs have been recorded for use at any time.

You can get all the benefits of Passport membership as a bundle for one annual fee.  The fee for membership is $5,000 per year – unless your facility is one of the following, in which case you are eligible for a discount:

  • Hospitals with fewer than 50 beds or members of the National Association of Public Hospitals (annual fee is $2,500)
  • Members of IHI's IMPACT Leadership Community or hospital systems that enroll 5 or more hospitals (annual fee is $4,250 for each facility)

Join Passport today to take full advantage of the programming planned for early 2010.  To enroll, please call 617-301-4800 or email improvementmap@ihi.org and an IHI staff member will contact you.