Millions of people suffer every year from mistakes in health care. Lucian Leape explains why those mistakes happen — and how to prevent them.

Learning Objectives

After listening to this audio, students will be able to:

• Summarize at least one reason for employing systems thinking when a mistake occurs in a patient’s care. 
• Give examples of health care scenarios in which systems thinking could make patients safer.

Discuss this interview with your peers.