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Perspectives: The Future

Institute for Healthcare Improvement

Contributors:

Michael Leonard, MD, Physician Leader for Patient Safety, Kaiser Permanente

Kathy Duncan, RN, 5 Million Lives Campaign Faculty, Institute for Healthcare Improvement

Lucian Leape, MD, Adjunct Professor of Health Policy at the Harvard School of Public Health

Kevin Knoblock, Student, MSN/Nurse Practitioner Program, MGH Institute of Health Professions

Paul Levy, President and CEO, Beth Israel Deaconess Medical Center

Linda Kenney, Patient, President and Executive Director, Medically Induced Trauma Support Services

 

What’s the single biggest challenge the US health care system will face within the next five to ten years?

We put the question to a doctor, a nurse, a professor, a student, a hospital CEO, and a patient. 

 

Learning Objectives

After viewing this video, students will be able to:

  • Identify at least three major challenges facing the US health care system.

 

Discussion Group Questions

  1. What do you think is the biggest challenge facing your national health care system — costs, a nursing shortage, a lack of respect for patients’ experience, or something else? Why do you think that?
  2. Linda Kenney, the patient in this video, says health care providers need to “stop dismissing” patients. Have you ever felt dismissed by a doctor, nurse, pharmacist, dentist, or some other health care provider? What would you have liked the provider to do differently? If you could go back and relive that experience, what would you do differently as a patient?
  3. What are some of the challenges listed in this video that are affecting your hospital, clinic, or town? And what are some local challenges that you think will soon be a problem nationwide?

 


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