Student Moderator:

Jennifer Boehne, PharmD, Masters in Health Informatics Student, University of Minnesota

• After pulling an all-nighter, you discover you’ve left your keys in the fridge.

• A busy nurse grabs two similar-looking medications and administers the wrong one.

• A doctor, interrupted by a page, forgets to wash his hands before seeing a patient.

When we’re rushed, tired, or distracted, we make mistakes. But when patients’ lives are at stake, the consequences are far more serious than wasting time hunting for keys.

In this On Call web conference, Dr. Carol Haraden, an expert in human factors (the study of how people interact with systems) points out everyday strategies you can use to minimize predictable risks in health care. 

Listen and watch the recording

Discuss this call with your peers