All Keynote and Mini Keynote presentation times are noted in Central Time. View the world clock for current local times around the world.

Keynote Presentations

December 10, 8:00 AM - 9:00 AM Central Time, Donald M. Berwick, MD, MPP

December 10, 3:15 PM - 4:15 PM Central Time, Dr. Hippocrates Is Out: Please Leave a Message

December 11, 8:00 AM - 9:00 AM Central Time, John Kitzhaber, MD

December 11, 1:30 PM - 2:30 PM Central Time, Susan Dentzer

Mini Keynote Presentations

Transforming a Nation
Date: December 10
Time: 9:30 AM - 10:45 AM Central Time
Speakers: Carol Haraden, PhD; Jason Leitch, DDS, MPH

Service Quality: Enduring Lessons from the Mayo Clinic
Date: December 10
Time: 11:15 AM - 12:30 PM Central Time
Speakers: Leonard Berry, PhD; Kent Seltman, PhD

From Good to Great: How Some Have Created Systems for Rapid and Effective Change
Date: December 10
Time: 1:30 PM - 2:45 PM Central Time
Speaker: Maureen Bisognano; Thomas Nolan, PhD

Policy to Support Delivery System Reform: Accountable Care Organization
Date: December 11
Time: 9:30 AM - 10:45 AM Central Time
Speaker: Elliot Fisher, MD, MPH

In Common Case for Quality: Engaging with Physicians
Date: December 11
Time: 11:15 AM - 12:30 PM Central Time
Speakers: Alice Gosfield, JD; Jim Reinertsen, MD