All Keynote and Mini Keynote presentation times are noted in Eastern Time. View the world clock for current local times around the world.

Keynote Presentations

December 11, 8:00 AM - 9:00 AM Eastern Time, Donald M. Berwick, MD, MPP, FRCP

December 11, 3:15 PM - 4:15 PM Eastern Time, Sarah Jones

December 12, 8:00 AM - 9:00 AM Eastern Time, Amory Lovins

December 12, 1:30 PM - 2:30 PM Eastern Time, Atul A. Gawande, BAS, MD, MPH

Mini Keynote Presentations

When Safety Programs Make Us Less Safe
Date: December 11
Time: 9:45 AM - 10:45 AM Eastern Time
Speakers: Carol Haraden, PhD; Rene Amalberti, MD, PhD

The Nursing Advantage: Best Practices and Promising Approaches to Achieving Clinical Excellence
Date: December 11
Time: 11:30 AM - 12:30 PM Eastern Time
Speakers: Lillee S. Gelinas, RN, MSN, FAAN; Patricia A. Rutherford, RN, MS

New Ways to See: Innovative Tools to Improve Patient Care
Date: December 11
Time: 1:30 PM - 2:30 PM Eastern Time
Speaker: Maureen Bisognano

Baldrige and Beyond: SSM Health Care
Date: December 12
Time: 9:45 AM - 10:45 AM Eastern Time
Speaker:  Mary Jean Ryan, FSM

Execution of Strategic Improvement Initiatives to Produce System-Level Results
Date: December 12
Time: 11:30 AM - 12:30 PM Eastern Time
Speakers: Thomas W. Nolan, PhD; Peter J. Knox