Reliability theory — a scientific method of evaluating, calculating, and improving the overall reliability of complex systems — has been embraced by and used effectively in industries such as manufacturing, nuclear power, and aircraft carriers to improve the rate at which a system consistently produces superior outcomes and prevents adverse events.

Reliability theory provides a way to examine a multi-component process and increase the probability that the system will perform its intended function in the required time under commonly occurring conditions. The challenge for health care is to put this theoretical construct into practice.

IHI is pleased to offer Designing Reliable Delivery of Optimal Care, a highly interactive one-and-a-half-day seminar that teaches individuals how to apply reliability science to their current work in health care. Through focusing on one key set of processes, individuals will take the principles of reliability and translate and apply them to everyday work. The program features IHI faculty members Roger Resar, MD, and Frank Federico, RPh.

Download a brief description of this seminar.