Reliability theory — a scientific method of evaluating, calculating, and improving the overall reliability of complex systems — has been embraced by and used effectively in industries such as manufacturing, nuclear power, and aircraft carriers to improve the rate at which a system consistently produces superior outcomes and prevents adverse events.

Reliability theory provides a way to examine complex set of processes, calculate their overall reliability, and increase their failure free operation over time. The challenge for health care is to put this theoretical construct into practice.

IHI is pleased to offer Designing Reliable Delivery of Optimal Care, a one-and-a-half day seminar that teaches individuals to apply reliability science to one key set of processes with the expectation that measurable improvement in the chosen area will lead to wider application of reliability practices across the entire organization. The program features popular IHI faculty members Carol Haraden, PhD, and Roger Resar, MD.

You’ll learn how to:

• Apply the principles of reliability to your everyday work
• Implement reliability design
• Connect reliable design to rapid testing
• Improve key processes through reliability improvement strategies