Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s), any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.
Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.
Kirk B. Jensen, MD, MBA, FACEP, Chief Medical Officer of Clinical Operations, BestPractices, is also a faculty member for the Institute for Healthcare Improvement focusing on patient flow, quality improvement, and patient satisfaction both within the ED and within the hospital. He currently chairs two IHI Learning and Innovation Communities, Improving Flow Through Acute Care Settings and Operational and Clinical Improvement in the Emergency Department. Dr. Jensen is co-author of the book Leadership for Smooth Patient Flow.
Deborah J. Kaczynski, MS, Administrative Director of Ancillary Services and Capacity Management, UPMC Shadyside, oversees quality and operational improvement efforts. Her recent work has been mainly focused on patient flow initiatives and capacity management. She also oversees the UPMC Health System Patient Flow Community, a group of 12 system hospitals, in their effort to improve flow within their hospitals. Ms. Kaczynski is faculty for IHI's Learning and Innovation Community on Improving Flow Through Acute Care Settings.
Kevin Nolan, MA, Statistician and Consultant, Associates in Process Improvement, is also Senior Fellow of the Institute for Healthcare Improvement. He has focused on developing methods and helping organizations, both within and outside of health care, to accelerate their rate of improvement. Mr. Nolan has served as faculty for several IHI Breakthrough Series Collaboratives, the Hospital Flow Innovation Community, and large system spread projects. He is co-author of the book The Improvement Guide.
Roger K. Resar, MD, Senior Fellow, Institute for Healthcare Improvement, has contributed to the development and national spread of key safety and improvement strategies such as medication reconciliation, use of the Trigger Tool methodology to measure adverse events, the development of "bundle science," and the use of reliability concepts in health care. Dr. Resar serves as faculty for the Institute for Healthcare Improvement, where he also participates in innovation teams to create change concepts, design testing in prototype sites, and teaching these innovations. Previously he was Assistant Professor of Medicine at the Mayo Clinic School of Medicine and Change Agent for Luther Midelfort and Mayo Foundation.
Marilyn Rudolph, RN, BSN, MBA, Vice President, Performance Improvement, VHA Pennsylvania, Inc., supports VHA member organizations in their efforts to improve quality and clinical and operational performance in a wide variety of health care initiatives. Prior to joining VHA, she was nurse manager of the Outpatient Surgery and Endoscopy Departments at Sewickley Valley Hospital. In addition to leadership and performance improvement roles, her clinical background includes 20 years as a registered nurse with a focus on ambulatory, emergency, critical care and perioperative nursing. Ms. Rudolph has extensive experience in integration and enhancement of quality process and improvement initiatives through facilitation, leadership, strategic planning and involvement with teams, steering committees, planning sessions, and focus groups.
