Monday, June 23, 2008

7:30 AM
Registration and Breakfast    

8:30 AM
Welcome
Introduction of IHI team

9:00 AM
Dynamics of High Cost Care with Mediocre Health Outcomes
Learn to assess the dynamics of high cost and poor outcomes in a health care region. This session lays out the gap in performance in the our present health care systems.

9:30 AM
Overview of the Triple Aim Framework: Design Elements and Operational Definitions
This session describes the elements of the Triple Aim and outlines the Triple Aim framework, including operational definitions and design elements. The role of the macro integrator will be defined.

10:15 AM
Break

10:45 AM
Choosing Focus Populations and Segments
During this session, participants select a focus population for the Triple Aim approach, focusing on a population where they have the greatest chance of succeeding. 

11:15 AM
Viewing the System Through the Lens of an Individual
Participants will develop an illustrative case for their population as a basis for care redesign. After selecting a population, they will describe a case for a person in that population using either a real case that is disguised, a “typical” case, or an extreme but realistic case. 

12:00 PM
Lunch

1:00 PM
Individual and Family-Centered Care
This session reviews the principles of individual and family-centered care and how they support the Triple Aim. Participants will work on using this design for the case they developed in the morning session.

1:30 PM
Design Session 1
Participants will apply the principles of individual and family-centered care to the selected population they developed in the morning session. 

2:00 PM
Primary Care Redesign
Participants will understand the concept of a primary care "platform" and some models for strengthening primary care consistent with the Triple Aim. 

2:30 PM
Design Session 2
Participants will apply primary care redesign principles to their illustrative case.

3:00 PM
Break

3:30 PM
Action Planning
Participants will harvest the most relevant ideas from the prior sessions and put them into an action plan.

3:45 PM
Case Example: Genesys
Participants will learn about the challenges of implementing the Triple Aim from a team that has been working on it.

4:30 PM
The Role of the “Macro” Integrator
Participants will understand the role of the “macro” system integrator.

5:00-6:00 PM
Networking Cocktail Reception

Tuesday, June 24, 2008

7:30 AM
Breakfast      

8:00 AM
Review of Prior Day’s Content and Set Up for Day 2
Check in: What has been learned?  Discussion of issues remaining from day one.

8:45 AM
Incorporating Public Health and Community Interventions for the Health of Your Defined Population
Participants will understand the potential role of population health management in health system redesign. Participants will take their case from the prior day and design population health interventions that would help this person.

9:15 AM
Design Session 3
Participants will incorporate population health approaches into their system designs.

9:45 AM
Removing Cost from the System
Learn how to remove costs from the system while maintaining or improving quality from the patient and family perspective.

10:15 AM
Break

10:45 AM
Design Session 4
Participants will remove cost from the design of their system.

11:15 AM
Best Practices in the Successful Execution of Strategic Initiatives
Participants will be able to apply a robust execution framework to their plans for action. This session emphasizes tying the Triple Aim to current strategies and projects, not adding new projects. The fifth design element, system integration, will be discussed.

12:00 PM
Lunch

1:00 PM
Reflection and Incorporation of New Ideas into a Plan
Participants will incorporate the execution framework into their plans.

1:15 PM
Development of Initial Measure Set to Support the Triple Aim
Participants will develop a balanced set of measures to guide their Triple Aim efforts. 

2:15 PM
Wrap-Up

2:30-3:30 PM
Optional Coaching Session
For participants seeking additional faculty feedback on their action plans, there will be an optional session where teams can present their plans and get coaching advice from the faculty and other teams.

Minor changes in faculty, agenda times, or presentations may occur.