Institute for Healthcare Improvement: 7th Annual International Summit on Redesigning the Clinical Office Practice

The 7th Annual International Summit on Redesigning the Clinical Office Practice offers a wide range of course offerings on today’s critical topics, from highly interactive, full-day Minicourses to half-day hands-on Learning Labs and a choice of 30 different Workshops. Sessions range in length of time and depth of content.

For complete course listings, please download the Summit brochure!

Download the conference onsite program guide.

March 19:
The Summit offers Pre-conference Minicourses, which are extended, highly interactive, full-day sessions.

March 20-21:
The two-day General Conference features two plenary presentations, a half-day interactive Learning Lab, and a choice of 30 different workshops. The Summit also offers a full resource Exhibition Hall, quality improvement storyboards, and numerous opportunities for networking.

Program Agenda

Pre-conference: Sunday, March 19

7:30 am - 8:30 am	Registration/Continental Breakfast
8:30 am – 4:00 pm	Minicourses
12:00 pm – 1:00 pm	Lunch
4:00 pm – 6:00 pm	Registration/Storyboard Set-up

General Conference Day 1: Monday, March 20

6:45 am - 8:00 am Registration/Continental Breakfast

8:00 am - 8:15 am Welcome and Introduction to the Summit

8:15 am - 9:15 am Plenary

9:15 am - 9:30 am Break

9:30 am – 12:30 pm Learning Labs

12:30 pm – 1:30 pm Lunch/Storyboard Display

1:30 pm – 2:45 pm Workshop Session A

2:45 pm – 3:00 pm Break

3:00 pm – 4:15 pm Workshop Session B (repeated from A)

4:30 pm – 6:30 pm Storyboard Reception in Exhibition Hall

General Conference Day 2: Tuesday, March 21

6:45 am - 8:00 am Continental Breakfast

8:00 am - 8:45 am Plenary

8:45 am - 9:30 am Plenary

9:30 am – 9:45 am Break

9:45 am – 11:00 am Workshop Session C (not repeated)

11:00 am – 11:15 am Break

11:15 am – 12:30 pm Workshop Session D

12:30 pm – 1:30 pm Lunch

1:30 pm – 2:45 pm Workshop Session E (repeated from D)

Special Events

2005 National Forum Plenary Speech Viewing
Monday, March 20
12:30 - 1:30 PM
Enjoy your lunch while watching Don Berwick's 2005 National Forum plenary address entitled "Power."

Storyboard and Networking Reception
Monday, March 20
4:30 - 6:30 PM
Join us in the Exhibition Hall for the storyboard display to learn about the quality improvement successes of other health care organizations. Representatives from storyboard organizations will be available to answer questions, share lessons learned, and network in an informal atmosphere.

Special Interest Breakfasts
Tuesday, March 21
7:00 - 7:45 AM
Topics to be announced soon.