Please be aware that handouts will be added as they become available. We may not be able to post all materials to our web site per faculty wishes. Please email info@ihi.org for further information about handouts.
Conference Guide
List of National Forum Attendees
Plenaries
- P01 - Plenary Presentation: Donald M. Berwick, MD, MPP, FRCP
Handout
- P02 - Plenary Presentation: Ronan Tynan
- P03 - Plenary Presentation: Stephen H. Lewis
- P04 - Plenary Presentation: John E. Wennberg, MD, MPH
Handout
Miniplenaries
- A01 - Meet in the Middle: Key Infrastructure to Drive Organizational Change
- B01 - Complete System Design Driven by the Customer: Doing It All
- C01 - Practical Strategies to Win the 100,000 Lives Campaign
- D01 - Partnering with Patients and Families to Lead Improvement
- E01 - If You Do Nothing Else, Do These Ten Things
Learning Labs
- L13 - Fixing Health Care, from the Inside, Today
Minicourses
- M01 - Taming the Tail of the Dragon: Our Experience in Acute Care Flow
- M16 - Safety at the Front Line: Training staff
- M18 - Nursing Complexity: The Impact on Staff Retention, Costs, and the Patient Experience
A and B Workshop Sessions
- A02/B02 - An Overview of an Oversight System for Hospital Flow
- A03/B03 - The Nuts and Bolts of Establishing a Medical Response Team
- A04/B04 - Reducing Health Care Associated Infections: Keys to Dramatic Improvement
- A05/B05 - For Those Who Come After: Involving Health Professions Students in Improving the Quality of Care
- A06/B06 - Using Creativity and Innovation to Improve Efficiency
- A07/B07 - The Capabilities for Innovating Health Care Delivery
- A08/B08 - Idealized Design of Perinatal Care
- A09/B09 - Clinical Quality Improvement Strategies to Maximize Reimbursement in "Pay-for-Performance" Programs
- A10/B10 - Rebuilding Organizational Trust
- A11/B11 - The Role of Health Plans in Hospital Based Quality Improvement
- A12/B12 - A Conversation with Dr. Deming on Pay for Performance
- A13/B13 - Toward Stronger Evidence on Quality Improvement: How Can Publication Guidelines Help?
- A14/B14 - The Use of the Care Model in Depression Management
- A15/B15 - Crossing the Quality Chasm in Behavioral Health Care, the Opportunities Ahead: Directions and Strategies for Accelerating Improvement
- A16/B16 - Redefining Services into Patient Relationships
- A17/B17 - The Patient is in the Room: Patient and Family Stories including Tragedy, Healing, Partnerships, and Improvement (Extended Session)
- A18/B18 - Crew Resource Management: Application in Medicine
- A19/B19 - Reducing Surgical Site Infections
- A20/B20 - Risk Management and Full Disclosure
- A21/B21 - Innovations in Nurse-Led Care: Best Practices for AHRQ Safety Indicators
- A22/B22 - 1:1 Coaching in Real Time Practice to Improve the Patient-Physician Relationship
- A23/B23 - Involving Front-Line Teams in Design: Transforming Care at the Bedside
- A24/B24 - Using Measurement to Guide Improvement:Development of a Health System Electronic Performance Management Information Technology System
C Workshop Sessions
- C02 - Extending the Chain: Investing and Coordinating Care Across All Care Settings
- C03 - Best Practices in Central Line Management
- C04 - Innovations in Reducing Mortality
- C05 - The VHA Southeast Rapid Response Team Collaborative: How 40 hospitals Jointly Saved Lives
- C06 - Successful Spread on a National Scale: the ESRD "Fistula First" Example
- C07 - Transforming Community-Wide Diabetes and Asthma Care through Second-Generation Pay-for-Performance
- C08 - Connecting the Science of Improvement with Medical Research
- C09 - Transforming National Health Systems, Fast: Lessons from Organ Donation and Transplantation
- C10 - Measuring the Business Impact of Clinical Initiatives
- C11 - Execution of Error Proofing Solutions: Sustaining Permanent Improvement!
- C12 - Building a Dashboard of Whole Systems Measures
- C13 - Managerial Malpractice: The Great Unspoken
- C14 - Improving Safety and Reliability in the Office Practice
- C15 - A.L.L. for Community: Bridging Population Based Diabetes Cardiovascular Risk Reduction in Community Based Settings
- C16 - How to get to Patient Activation
- C17 - Giving Families a Voice: Developing a Family Advisory Board
- C18 - Safety, Human Factors, and the Preoperative Safety Briefing
- C19 - Complex Adaptive Systems Culture Allowing Innovation to Emerge from the Sharp-End Influencing Leaps in Medication Reconciliation
- C20 - Trigger Tools
- C21 - Nursing Strategic Plan: Concept into Action
- C22 - Clinical Systems Engineer: A New Job Role
- C23 - Responding to the Nursing Shortage: An Innovative State-wide Strategy for Education and Workforce Development
- C24 - Healthcare Quality Improvement in the United States: Current Findings and Community Applications from the National Healthcare Quality Report
D and E Workshop Sessions
- D02/E02 - Unmanaged Patient Demand: Stress on Nurses and Threat to Patient Safety
- D03/E03 - Improving the Care and Reducing the Mortality of Septic Patients
- D04/E04 - Reliable AMI Care
- D05/E05 - Raising the Bar: Reaching Performance that Exceeds the Benchmarks
- D06/E06 - The Role of Hospital Leaders in Spreading Improvements
- D07/E07 - What Health Care Improvement Can Learn from Social Movements
- D08/E08 - Developing Physician-Hospital Partnerships in the Spread of Best Practices
- D09/E09 - Eight Take Home Tools for Being a Better Organizational Leader of Improvement
- D10/E10 - How to Build Slack into the System for Improvement
- D11/E11 - Quality as a Business Driver
- D12/E12 - Hospital Boards: No Pain, No Gain
- D13/E13 - Seeking Zero Defects: Applying the Toyota Production System to Health Care
- D14/E14 - Computerized Physician Order Entry: How to Implement Safely and Effectively
- D15/E15 - Regional Health Information Organizations: What a RHIO Can Do for You
- D16/E16 - Patient Electronic Medical Record Access: Active Patient Involvement: Anytime, Anywhere
- D17/E17 - Top Ten Improvement Ideas for Office Practices
- D18/E18 - Electronic Patient Portals
- D19/E19 - Safer Patient's Initiative: Radically Improving Safety in Four UK Countries
- D20/E20 - Applying Principles from High Risk Industries to Health Care: Lessons Learned
- D21/E21 - Reducing ADE's Using Medication Reconciliation Across Systems
- D22/E22 - Nursing Care in the 21st Century: Closing the Gap
- D23/E23 - Building the Improvement Faculty in Academic Settings
- D24/E24 - Highly Reliable Teamwork in the Operating Room and Supporting Culture Changes
