IHI.org - A resource from the Institute for Healthcare Improvement
Header Image





2009 Office Practice Summit
HomeOverviewAgendaFeatured SpeakersSponsors and ExhibitorsContinuing EducationCalls for ProposalsHotel and TravelEnrollMeeting Materials

  Meeting Materials

Paper handouts for Learning Labs and Workshops will not be provided in the meeting rooms.  Instead, we will provide each attendee a jump drive loaded with all Learning Lab and Workshop materials at time of registration.  We encourage you to bring your laptop to all sessions.

 

Also, please review the presentations below and if you choose, print copies to bring with you to the Office Practice Summit sessions. 

 

*New presentations added March 18. Scroll to the bottom of the page for the most recent additions.

 

Office Practice Summit conference guide

 

K1 The Future of Office Practice
AB10 CreatingAccessandFlowSpecialtyPractices Presentation
AB10 CreatingAccessandFlowSpecialtyPractices Results
AB11 EvolvingMedicalProfessionalismThroughNewCompact Presentation
AB12 ProactiveEncounterIntegratedPatientCare Presentation
A13B13 TransformingSafetyNetPractices
AB13 Patient-CenteredMedicalHomeTransformation Postcard
AB13 Patient-CenteredMedicalHomeTransformation Summary
AB13 Patient-CenteredMedicalHomeTransformation Timeline
AB14 ThePatientPortalTransformsOfficePractice PatientPortals
AB14 ThePatientPortalTransformsOfficePractice Presentation
AB2 TransformingPrimaryCareUtilizingLeanPrinciples Presentation
AB3 NewChallengesNewToolsNewWorkandNewOutcomes Presentation
AB4 MentalHealthIntegration Presentation
AB5 ThePathtoHighPerformanceHealthSystem ExecSummary
AB5 ThePathtoHighPerformanceHealthSystem Presentation
AB6 MicrosystemstoImprovePatientCenteredCare Presentations
AB6 MicrosystemstoImprovePatientCenteredCare Results
AB7 StrategicApproachestoImproveHealthcareSystems Presentation
AB7 StrategicApproachestoImproveHealthcareSystems ResultstoDate
AB9 CommunityHealthandWellness-IndianHealthSystemDreamIntheMaking CHRsExamples
AB9 CommunityHealthandWellness-IndianHealthSystemDreamIntheMaking CHRTrainingOutline
AB9 CommunityHealthandWellness-IndianHealthSystemDreamIntheMaking CS Presentation
B1 InjectingHumorIntoHealthcare Handout
B1 InjectingHumorIntoHealthcare OneSheet
C2 Transform Public Health System
C10 ImprovingPrimaryCare PatientSafetyEngland Presentation
C11 LeadershipSkillsinPrimaryCare Overview
C12 BuildingVirtualCommunityChronicIllnessTeam JAHF Report
C13 HealthcareLeanTransformingOfficePractice CommunicationPlan
C13 HealthcareLeanTransformingOfficePractice ImplementationTemplate
C13 HealthcareLeanTransformingOfficePractice LeanHomework
C13 HealthcareLeanTransformingOfficePractice LeanRolesResponsibilities
C13 HealthcareLeanTransformingOfficePractice LeanSchedule
C13 HealthcareLeanTransformingOfficePractice LeanTrainingAgenda
C13 HealthcareLeanTransformingOfficePractice PostLeanEvaluation
C13 HealthcareLeanTransformingOfficePractice Presentation
C13 HealthcareLeanTransformingOfficePractice ValueStreamMapPreworkChecklist
C14 GoingFromSmalltoBig-PrimaryCarePost-Katrina Presentation
C3 FosteringImprovementThePowerFacilitators FacilitationFramework
C3 FosteringImprovementThePowerFacilitators Presentation
C4 LessonsfromOfficePracticeRedesignandInnovationfromCanada Presentation
C4 LessonsfromOfficePracticeRedesignandInnovationfromCanada Presentation Rathgeber
C5 FacilitatingSelf-ManagementPrimaryCare Presentation
C6 EmbeddingQualityImprovementASystemsApproach EmbeddingBP
C6 EmbeddingQualityImprovementASystemsApproach EmbeddingQI
C6 EmbeddingQualityImprovementASystemsApproach NCQAHeartStrokeRecognition
C6 EmbeddingQualityImprovementASystemsApproach Storyboard
C7 MonitorTransformationalChangesDiabeticCare Graphs
C7 MonitorTransformationalChangesDiabeticCare Presentation
C7 MonitorTransformationalChangesDiabeticCare SessionOverview
C8 HouseCallsAlternativeModelsfortheHomebound Presentation
C9 BeyondSelf-ManagementToSelf-Knowledge GroundedTheoryDiagrams
C9 BeyondSelf-ManagementToSelf-Knowledge LearningModel
C9 BeyondSelf-ManagementToSelf-Knowledge Presentation
D1 FittingPatient-CenteredCareGuidelines AllanMcCormack
D1 FittingPatient-CenteredCareGuidelines Mangin
D1 FittingPatient-CenteredCareGuidelines Starfield
DE10 PathwaysToPatientSafety Presentation
DE13 ImprovingOfficePracticeWorkingSmarterNot Harder PostApptOrderSet
DE13 ImprovingOfficePracticeWorkingSmarterNot Harder Pre-ApptQuestionnaire
DE13 ImprovingOfficePracticeWorkingSmarterNot Harder Summary
DE14 ManagingAnticoagulationPatientsInOffice Presentation
DE2 OvercomingChallengesWithPracticeRedesign Presentation
DE3 BusinessCaseQualityImprovementWithClinic-BasedHealthCoaches Presentation
DE3 BusinessCaseQualityImprovementWithClinic-BasedHealthCoaches Results09
DE4 CommunityImplementationChronicCareModel Presentation
DE5 SupportingPatientEngagementBehavioralChanges ParticipantManual
DE6 TeamApproachPrimaryCareUsingLEAN Presentation
DE7 TeamWorkandCultureofChange Presentation
DE8 BecomingMedicalHomeFreeTechnicalHelp CMSDemonstration
DE8 BecomingMedicalHomeFreeTechnicalHelp Presentation
DE9 GettingPatientCenteredCareRight Presentation
E1 TransformingPrimaryCare Presentation
L1 EssentialBuildingBlocksEnablingStructuredChange presentation
LL10 SystemRedesignUsingTheTriple Aim CareOregon
LL10 SystemRedesignUsingTheTriple Aim Presentation
LL10 SystemRedesignUsingTheTriple Aim SouthCentral
LL11 RelationshipBasedCareConnectingForChange DecisionMakingAutonomy
LL11 RelationshipBasedCareConnectingForChange Presentation
LL11 RelationshipBasedCareConnectingForChange PresentationReferences
LL11 RelationshipBasedCareConnectingForChange Presentation Mangin
LL11 RelationshipBasedCareConnectingForChange Presentation Starfield
LL11 RelationshipBasedCareConnectingForChange Presentation Woollard
LL2 JoyMoreTimeOffBetterMedicalCarePossibleSharedMedicalAppointments Article
LL2 JoyMoreTimeOffBetterMedicalCarePossibleSharedMedicalAppointments Presentation
LL3 TrainingLabHealthCoachingPrimaryCare HealthCoachCurriculum
LL3 TrainingLabHealthCoachingPrimaryCare Presentation
LL3 TrainingLabHealthCoachingPrimaryCare TeamletArticle
LL4 InformationTechnologySupportMedicalHome Presentation
LL5 InitialPerspectivesSelf-ManagementSupport Presentation
LL6 IntroductionApplyingLeanClinicFlow Presentation
LL6 IntroductionApplyingLeanClinicFlow Proposal
LL7 PatientsFamiliesAsPartnersSeniorCare ActionPlan
LL7 PatientsFamiliesAsPartnersSeniorCare ActivitiesDailyLiving
LL7 PatientsFamiliesAsPartnersSeniorCare Agenda
LL7 PatientsFamiliesAsPartnersSeniorCare CareModels
LL7 PatientsFamiliesAsPartnersSeniorCare ConcernBubbles
LL7 PatientsFamiliesAsPartnersSeniorCare DementiaFlowsheet
LL7 PatientsFamiliesAsPartnersSeniorCare FallsSheet
LL7 PatientsFamiliesAsPartnersSeniorCare PainAssessment
LL7 PatientsFamiliesAsPartnersSeniorCare PatientsPartners
LL7 PatientsFamiliesAsPartnersSeniorCare Presentation
LL7 PatientsFamiliesAsPartnersSeniorCare Presentation Godin Fluit
LL7 PatientsFamiliesAsPartnersSeniorCare Presentation McQuillen
LL7 PatientsFamiliesAsPartnersSeniorCare ScreeningQuestionnaire
LL7 PatientsFamiliesAsPartnersSeniorCare ScreeningResults
LL7 PatientsFamiliesAsPartnersSeniorCare SeniorActionPlan
LL8 ReliabilityStrategiesOutpatientSettings Handout
LL8 ReliabilityStrategiesOutpatientSettings Presentation
LL8 ReliabilityStrategiesOutpatientSettings Worksheet
LL9 BuildingAmbulatoryPracticeSurvivalKit ImprovingOfficePractice
LL9 BuildingAmbulatoryPracticeSurvivalKit Post-Appointment
LL9 BuildingAmbulatoryPracticeSurvivalKit Pre-Appointment
LL9 BuildingAmbulatoryPracticeSurvivalKit Presentation
M3 EngagingPhysiciansTransformingCare Presentation
M4 SystemDesignPatientCenteredPrimaryCare CareVitalsTool
M4 System Design for Patient Centered Primary Care Patient Activation Problem Solving Tool
M4 System Design for Patient Centered Primary Care Presentation
M5 Transforming Primary Care with Clinical Microsystems Presentation Part1
M5 Transforming Primary Care with Clinical Microsystems Presentation Part2
M6 Reducing Re-hospitalizations Presentation 

M6 Reducing Re-hospitalizations PMPresentation
M7 Access Improvement in Health Care How to do it differently
M7 Access Improvement in Health Care How to see it differently
M7 Access Improvement in Health Care Improving Office Efficiency
M7 Access Improvement in Health Care Measures for Improvement

 

Added March 18

AB9 CustomerHealthandWellnessIHS CHRS Presentation
AB9 CustomerHealthandWellnessIHS IPC Presentation
DE4 CommunityImplementationChronicCareModel Presentation
L1 EssentialBuildingBlocksEnablingStructuredChange Presentation
LL5 InitialPerspectivesSelf-ManagementSupport NGPresentation
M1 ReinventingSmallOfficePractice Agenda
M1 ReinventingSmallOfficePractice presention pt1
M1 ReinventingSmallOfficePractice presention pt2
M1 ReinventingSmallOfficePractice presention pt3
M1 ReinventingSmallOfficePractice presention pt4
M1 ReinventingSmallOfficePractice presention pt5
M1 ReinventingSmallOfficePractice presention pt6
M1 ReinventingSmallOfficePractice presention pt7
M2 MedicalHome WhatIsItHowCanItHelpRedesignEfforts presentation

 

Added March 20

AB7 ImprovingHealthcareSystems SystemwideImprovementHealthcare Presentation
AB8 PatientInputFromGroundUp Presentation
M8 CriticalIssuesOfficePracticeRedesign Presentation

 

Added March 31

A1 HealthCareAtCrossroads FinalPresentation
AB12 ProactiveEncounterIntegratedPatientCare FinalPresentation
AB4 MentalHealthIntegrationInPrimaryCare FinalPresentation
AB6 MicrosystemstoImprovePatientCenteredCare FinalPresentation
C11 LeadershipSkillsPrimaryCare DonnollyPresentation
C1 PrimaryCare21stCentury FinalPresentation
C2 TransformingAPublicHealthSystem FinalPresentation
C3 FosteringImprovementThePowerofFacilitators FinalPresentation
C4 LessonsOfficePracticeRedesignInnovationFromCanada KatesPresentation
C8 HouseCallsAlternativeModelsHomebound FinalPresentation
D1 FittingPatientCenteredCareGuidelines FinalPresentation
DE10 PatientSafetyToolsPhysicianPractices finalPresentation
DE11 DevelopingPhysicianCultureYouWant FinalPresentation
DE12ExecutingontheTripleAim FinalPresentation
DE13 ImprovingOfficePracticeWorkingSmarterNotHarder FinalPresentation
DE14 ManagingAnticoagulationPatientsInOffice FinalPresentation
Document Scrap 'S Operations Me...'.shs
E1 TransformingPrimaryCare FinalPresentation
K2 DeliveryingQualityHealthCareUnderservedPop FinalPresentation
L1 EssentialBuildingBlocksEnablingStructuredChange FinalPresentation
LL10 SystemRedesignUsingTripleAim CareOregonPresentation
LL10 SystemRedesignUsingTripleAim EbyPresentation
LL11 RelationshipBasedCareConnectingChange ManginPresentation
LL5 InitialPerspectivesSelf-ManagementSupport DMPresentation
LL5 InitialPerspectivesSelf-ManagementSupport NGPresentation