Working in health care is both challenging and rewarding. When internal and external pressures continually mount, it can become increasingly difficult for workers to focus on the positive aspects of their jobs. Faced with ongoing stress, individuals can become forgetful, frustrated, anxious, and angry — all of which can lead to errors, strained relationships, and high employee turnover.
There are proven methods to create a positive work environment and deliver high-quality care, even in stressful times. To share these methods, the Institute for Healthcare Improvement (IHI) is pleased to offer a new Web&ACTION: Pride and Joy in Work — Thriving in Turbulent Times, that will present principles and techniques that enable the workforce to truly thrive, not just persevere.
Over the course of three web-based sessions, expert faculty will provide you with the evidence, research, tools, and case studies to help you create or recapture a culture of pride and joy in work. Furthermore, you will begin to implement and test these concepts with faculty coaching during Action Periods between each session.
Upon completion of this program, participants will be able to:
- Apply evidence-based techniques and tools for increasing levels of joy and pride in the health care workforce
- Explain the concepts and theories of raising joy in work, positive psychology, and strengths-based leadership
