Institute for Healthcare Improvement: WIHI

Up Next on WIHI

The Health Care Tune Up-Show! Leading with Logic and Emotion

Thursday, March 18, 2010
2:00 PM - 3:00 PM Eastern Time

Featuring:

Chip Heath, Co-author, Switch: How to Change Things When Change Is Hard (Feb 2010)

Joe McCannon, Faculty and former Vice President, Institute for Healthcare Improvement

Learn more about the speakers

There are probably as many books out there on “change” as there are problems in need of solutions. But, just when you think you’ve read and heard it all, comes one of the most inventive approaches yet to getting things moving. Switch offers just the excuse we need right now to set down the almost unbearable burden of trying to do everything at once to fix health care. While we wonder what happens next with health care reform or any big system’s attempts at transformation, why not also focus on “bright spots” and the power of turning standard strategic plans on their heads and unleashing a very different kind of innovation?

WIHI host Madge Kaplan couldn’t be happier to welcome Chip Heath and Joe McCannon to the program to remind health care improvers everywhere of the resources and possibilities to improve patient care that are, in some instances, staring us in the face. There’s a lot in the behavioral psychology that Chip and co-author (and brother) Dan Heath are drawing from that will sound familiar to anyone who’s been bowled over by unexpected learning that results from small tests of change and PDSA cycles. Come find out how those emotions matter more than you might think, especially if your aim is making a lot of small successes roll up into larger and more lasting change. That’s where Joe McCannon comes in. He successfully ran two of the biggest improvement initiatives yet in the US, involving thousands of hospitals. Turns out the Rider, the Elephant, and the Path were all engaged. Curious? Please join this very exciting WIHI!

There is no fee for participating in a WIHI program, but enrollment is required.

Welcome to WIHI

How to Join

WIHI is an exciting new "talk show" program from IHI, connecting you to the cutting edge of health care improvement. It’s free, it’s timely, and it’s designed to help dedicated legions of health care improvers worldwide keep up with some of the freshest and most robust thinking and strategies for improving patient care.

Every other week, IHI will bring you a 60-minute show free of charge, that will help health care improvers worldwide stay on top of the latest thinking and strategies for improving patient care. You can tune in “live” through your computer or telephone, or listen to recordings of the broadcast later at your convenience. Your host, IHI’s Madge Kaplan, has years of experience as a health care reporter for public radio, but may be best known as “the voice” of the 100,000 Lives and 5 Million Lives Campaign conference calls. Please join us!

WIHI programs use WebEx technology. There are three ways to join:

Via computer alone. You can access the audio through your computer speakers or headphones and can submit comments or questions via the chat function in WebEx.
Via telephone alone. You can participate in the audio aspects of the program, but will not have access to chat functions.
Via computer AND telephone. You can participate in the audio aspects of the program and the chat functions as well.