Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide participants with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.

L. Gordon Moore, MD, is the founder of the Ideal Medical Practices movement and an innovator in office practice redesign. He maintains a private solo practice in family medicine in Rochester, New York, and is a Clinical Associate Professor with the University of Rochester Departments of Family Medicine and Community and Preventive Medicine.

Cory Sevin, RN, MSN, NP, Director, Institute for Healthcare Improvement (IHI), has experience in redesigning clinical office practices to support better patient-centered care, planned care, efficiency, access, and workforce vitality. She is a nurse practitioner with a Clinical Specialty in Adolescent, Preventative, and Community Health. For the past 26 years, Ms. Sevin has worked in a variety of community settings, including public health, schools and community health centers. Before joining IHI, she was Vice President of Operations at Clinica Campesina, a community health center in Colorado.