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  Agenda

You can view this On Demand program any time at your convenience. The program features streaming video of Dr. Resar’s presentation, synchronized with his presentation slides. You may pause or stop the presentation at any point and resume where you left off. 


This 62-minute video of Dr. Resar’s presentation will teach you how to:

  • Utilize the principles of reliability as a tool to plan improvement projects
  • Implement reliability design to improve care at your organization
  • Connect reliable design to rapid testing of changes
  • Improve key processes through reliability improvement strategies
 Prework

To gain the maximum benefit from this On Demand Presentation, all participants should fully understand the current status and baseline performance of their selected set of processes. Prior to the start of this presentation, it is recommended that participants read the IHI white paper, Improving the Reliability of Health Care, and the IHI innovation team's overview, Health Care Reliability: Rationale and Methodology (available once you access the On Demand Presentation).