Institute for Healthcare Improvement: On Demand: Using Run and Control Charts to Understand Variation

Agenda

You can view this On Demand program any time at your convenience. The program features streaming video of Dr. Lloyd’s presentation, synchronized with his presentation slides. You may pause or stop the presentation at any point and resume where you left off. There is no charge to view this On Demand presentation.

The topics addressed in Dr. Lloyd’s 61-minute presentation include:

Statistical Process Control
Elements of run charts
- Nonrandom rules
Shewhart (control) charts
- Types of variation
  - Common cause
  - Special cause
- Control chart selection

What You'll Learn

By the end of this 61-minute presentation, you'll be able to:

Describe the role of statistical analysis in performance improvement
Demonstrate the construction and use of the run chart
Display an understanding of Shewhart control charts