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  Agenda

You can view this On Demand program any time at your convenience. The program features streaming video of Dr. Lloyd’s presentation, synchronized with his presentation slides. You may pause or stop the presentation at any point and resume where you left off. There is no charge to view this On Demand presentation.


The following topics addressed in Dr. Lloyd's 63-minute presentation include:

  • Applied science
  • The Model for Improvement
  • The three questions:
    • What are we trying to accomplish?
      • Developing an aim statement
      • Exercise #1: Aim statement
    • How do we know that a change is an improvement?
      • Exercise #2: Operational definitions
    • What changes can we make that will result in improvement?
  • Change concepts
    • Exercise #3: Developing change concepts
  • PDSA cycles
 What You'll Learn
By the end of this 63-minute presentation, you'll be able to:
  • Describe how applied science serves as the foundation for quality improvement
  • Understand the two main components of the Model For Improvement: The three questions and PDSA cycles
  • Apply the three questions and the PDSA cycle to team projects