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  Overview

The Model for Improvement is a simple, yet powerful approach to achieving rapid and significant improvements in care delivery and outcomes. It has been used very successfully by hundreds of health care organizations in many countries to improve many different health care processes and outcomes.


IHI is pleased to offer An Introduction to the Model for Improvement, an On Demand presentation featuring IHI’s Executive Director of Performance Improvement, Robert Lloyd, PhD. 


Dr. Lloyd’s presentation builds on a foundation of applied science, focusing on how three key questions can help drive your quality improvement work:

  • What are we trying to accomplish?
  • How will we know that a change is an improvement?
  • What change can we make that will result in improvement?


You will also learn how to use the Plan-Do-Study-Act (PDSA) cycle to conduct rapid tests of change on a small scale, learn from these tests, and then apply that learning to the next cycle of testing. 


Finally, the sequence for improvement will be described and the steps to move from testing to implementing to spreading will be addressed. The presentation will also help participants set up a series of exercises to test their team’s knowledge and skills related to the Model for Improvement and PDSA cycles.


Dr. Lloyd is featured on three of IHI’s On Demand Presentations. Each of these presentations addresses a distinct topic and can be viewed as a series in the following order:

  1. On Demand: An Introduction to the Model for Improvement
    Provides a framework for organizing and guiding a team’s improvement journey

  2. On Demand: Building Skills in Data Collection and Understanding Variation
    Designed to help teams successfully manage the milestones along the quality measurement journey

  3. On Demand: Using Run and Control Charts to Understand Variation
    Addresses the application of statistical process control (SPC) methods, with specific attention given to run and control charts
 Presentation Description
This 63-minute streaming video presentation features Dr. Robert Lloyd, introducing the Model for Improvement.


You can view this On Demand presentation any time at your convenience. The program features streaming video of Dr. Lloyd's presentation synchronized with his presentation slides. You may pause or stop the presentation at any point and resume where you left off. There is no charge to view this On Demand presentation.

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