You can view this On Demand presentation any time at your convenience. The program features streaming video of Dr. Haraden’s presentation, synchronized with her presentation slides. You may pause or stop the presentation at any point and resume where you left off. There is no charge to view this On Demand presentation.

This 63-minute video of Dr. Haraden’s presentation will teach you how to:

• Understand the impact of patient flow on safety, staff satisfaction and patient outcomes
• Describe the effect of variability on patient flow
• Apply the Flow Diagnostic Tool to determine where flow problems exist in your organization