You can view this On Demand program any time at your convenience. The program features streaming video of Dr. Berwick's presentation, synchronized with his presentation slides. You may pause or stop the presentation at any point and resume where you left off. 

By the end of Dr. Berwick's 61-minute presentation, you'll be able to:

• Recognize habits that support good care and apply the basic principles for improving them

• Define the ways to reduce suffering and improve health

• Develop an understanding of how to transform an organization

• Identify elements for creating a culture of change that will lead to continuous improvement