The following On Demand presentations are also available at no charge:

• The Right Treatment for the Right Patient Every Time: Applying Reliability Science to Health Care, features Roger Resar, MD

• Effective Teamwork as a Care Strategy: SBAR and Other Tools for Improving Communication Between Caregivers, features Michael Leonard, MD  

• Getting Started on Flow, features Carol Haraden, PhD

• An Introduction to the Model for Improvement, features Robert Lloyd, PhD

• Engaging Hospital Boards in Quality and Safety, features James Conway, MS

• Using Run and Control Charts to Understand Variation, features Robert Lloyd, PhD

• Building Skills in Data Collection and Understanding Variation, features Robert Lloyd, PhD