IHI.org - A resource from the Institute for Healthcare Improvement
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Audio and Web Programs
These distance learning opportunities spread best-practice knowledge and teach how to apply proven solutions to get results in specific areas — all from the convenience of your own phone or computer.
Audio Programs
WIHI
November 19, 2009  WIHI is an exciting new "talk show" program from IHI. It’s free, it’s timely, and it’s designed to help dedicated legions of health care improvers worldwide keep up with some of the freshest and most robust thinking and strategies for improving patient care.
Author in the Room
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November 18, 2009  In partnership with JAMA, this program is designed to bring clinical evidence into practice by connecting practitioners to authors of JAMA articles.
Web-Based Programs
On Demand: Effective Teamwork as a Care Strategy - SBAR and Other Tools for Improving Communication Between Caregivers
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Available Now!  Introducing "On Demand" presentations from IHI! The second in a series, this On Demand presentation features Michael Leonard, MD, teaching the SBAR approach and other tools and behaviors for effective teamwork and communication to help ensure clear, accurate information between caregivers.
Expedition: Execution - Securing the Link from Aims to Results
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Begins October 26, 2009  This program is one way that IHI is helping hospitals implement a key component of the Improvement Map. The aim of this Expedition is to enable participants to improve the operational systems of improvement in their organization.
Web&ACTION: Pride and Joy in Work - Thriving in Turbulent Times
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Begins November 10, 2009  This three-session, web-based series will provide you with the evidence, research, tools, and case studies to help you create or recapture a culture of pride and joy in work.
Expedition: Improving Your HCAHPS Score Through Patient-Centered Care
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Begins December 1, 2009  This program is one way that IHI is helping hospitals implement a key component of the Improvement Map. The aim of this Expedition is to enable participants to improve their HCAHPS score by implementing interventions focused on providing patient-centered care.
On Demand: Tense
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Available Now  This On Demand presentation features Donald Berwick's December 2008 National Forum keynote speech entitled "Tense." In this 49-minute speech, Don Berwick looks back at the accomplishments of the past 20 years, and ahead at what’s possible during the next 20, and what it will take to get there.
On Demand: Engaging Hospital Boards in Quality and Safety
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Available Now  This On Demand presentation featuring IHI's James Conway reviews the idea that engaged executive leadership teams working with highly engaged boards in a trusting partnership can be the source of will for the entire organization. As hospitals try to drive rapid improvement, boards have an opportunity — and significant responsibility — to make better quality of care the organization’s top priority.
On Demand: Eating Soup with a Fork
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Available Now  This On Demand presentation features Donald Berwick's December 2007 National Forum keynote speech, during which Dr. Berwick examines the role of evidence and the importance of context in promoting improvement. The way ahead, he says, requires both.
On Demand: Getting Started on Flow
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Available Now  IHI is pleased to offer our On Demand Presentation: Getting Started on Flow. This On Demand presentation features Carol Haraden, PhD, introducing the foundational issues affecting patient flow and the impact that flow has on safety, staff satisfaction and patient outcomes.
On Demand: Delivering Value for Patients and Populations
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Available Now  This On Demand presentation featuring IHI’s Tom Nolan, PhD, introduces strategies for optimizing health care resources for the good of a population. This is a multi-faceted goal that IHI has named the Triple Aim, and refers to the simultaneous pursuit of population health, enhanced individual care, and controlled costs for a population.
On Demand: Using Run and Control Charts to Understand Variation
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Available Now  IHI is pleased to offer our On Demand presentation: Using Run and Control Charts to Understand Variation. This On Demand presentation features Robert Lloyd, PhD, who will overview two fundamental tools for understanding variation — the run chart and Shewhart control charts.
On Demand: Building Skills in Data Collection and Understanding Variation
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Available Now  IHI is pleased to offer our On Demand presentation: Building Skills in Data Collection and Understanding Variation. This On Demand presentation features Robert Lloyd, PhD, who will teach teams how to successfully manage the milestones along the quality measurement journey.
On Demand: An Introduction to the Model for Improvement
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Available Now  This On Demand presentation features Robert Lloyd, PhD, who provides a comprehensive introduction to the Model for Improvement — a simple, yet powerful tool for bringing about rapid, significant improvements in care.
On Demand: The Right Treatment for the Right Patient Every Time - Applying Reliability Science to Health Care
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Available Now  Introducing "On Demand" presentations from IHI! The first in a series, this On Demand presentation features Roger Resar, MD, discussing the application of reliability science to health care.