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Web-based Training: The Model for Improvement — A Powerful Engine for Change
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Available Now
A web-based training course providing a comprehensive introduction to the Model for Improvement — a simple, yet powerful tool for bringing about rapid, significant improvements in care.
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Web-based Training: Reducing Waiting Times for Appointments and Improving Office Efficiency in Primary Care
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Available Now
A web-based training program to learn how to apply the concepts of Open Access to your practice.
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Web-based Training: Improving Medication Systems: The Basics
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Available Now
This web-based learning program provides an introduction to medication systems that have been demonstrated to reduce the risk of error and harm due to prescribing, dispensing, and administration of medications.
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Web-based Training: Improving Systems for High-Hazard Medications
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Available Now
This web-based learning program provides strategies for creating processes to reduce the risk of error when preparing and administering high risk substances.
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On Demand: The Right Treatment for the Right Patient Every Time - Applying Reliability Science to Health Care
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Available Now
Introducing "On Demand" presentations from IHI! The first in a series, this On Demand presentation features Roger Resar, MD, discussing the application of reliability science to health care.
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On Demand: Effective Teamwork as a Care Strategy - SBAR and Other Tools for Improving Communication Between Caregivers
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Available Now!
Introducing "On Demand" presentations from IHI! The second in a series, this On Demand presentation features Michael Leonard, MD, teaching the SBAR approach and other tools and behaviors for effective teamwork and communication to help ensure clear, accurate information between caregivers.
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On Demand: Getting Started on Flow
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Available Now
IHI is pleased to offer our On Demand Presentation: Getting Started on Flow. This On Demand presentation features Carol Haraden, PhD, introducing the foundational issues affecting patient flow and the impact that flow has on safety, staff satisfaction and patient outcomes.
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On Demand: Using Run and Control Charts to Understand Variation
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Available Now
IHI is pleased to offer our On Demand presentation: Using Run and Control Charts to Understand Variation. This On Demand presentation features Robert Lloyd, PhD, who will overview two fundamental tools for understanding variation — the run chart and Shewhart control charts.
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On Demand: Building Skills in Data Collection and Understanding Variation
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Available Now
IHI is pleased to offer our On Demand presentation: Building Skills in Data Collection and Understanding Variation. This On Demand presentation features Robert Lloyd, PhD, who will teach teams how to successfully manage the milestones along the quality measurement journey.
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On Demand: An Introduction to the Model for Improvement
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Available Now
This On Demand presentation features Robert Lloyd, PhD, who provides a comprehensive introduction to the Model for Improvement — a simple, yet powerful tool for bringing about rapid, significant improvements in care.
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On Demand: Engaging Hospital Boards in Quality and Safety
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Available Now
This On Demand presentation featuring IHI's James Conway reviews the idea that engaged executive leadership teams working with highly engaged boards in a trusting partnership can be the source of will for the entire organization. As hospitals try to drive rapid improvement, boards have an opportunity — and significant responsibility — to make better quality of care the organization’s top priority.
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On Demand: Eating Soup with a Fork
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Available Now
This On Demand presentation features Donald Berwick's December 2007 National Forum keynote speech, during which Dr. Berwick examines the role of evidence and the importance of context in promoting improvement. The way ahead, he says, requires both.
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Web&Action: Health Literacy: New Methods for Patient Education and Self-Management Support
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Begins May 28, 2008
Through a series of three web-based seminars, this program will help participants develop their expertise in health literacy through process diagnostics and test-of-change exercises with patients and families in their care.
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