Invisible injuries: We need a better system for tracking and preventing medical errors
Washington Post, July 2003

Congressional Testimony by Federal Document Clearinghouse, March 13, 2003

Health care revolution at Stanford: Good-bye longs waits and arrogant docs — lessons from a cutting-edge clinic by Kerry Tremain
San Francisco Magazine, January 2003

10 IT innovators: Key players use teamwork and creativity to make their visions into accomplishments
Healthcare Informatics, September 2002

100 Most Powerful
Modern Healthcare, August 26, 2002

IMPACT seeks breakthrough improvements in quality
Healthcare Benchmarks and Quality Improvement, August 2002

Healthcare Crusader (transcript)
Morning Edition, National Public Radio, July 16, 2002

“Going Solo: One Doc, One Room, One Year Later” by Gordon Moore, MD
Family Practice Management, March 2002

"A Quest for Quality"
HealthLeaders Magazine, February 2002

"Going Solo: Making the Leap" by Gordon Moore, MD
Family Practice Management, February 2002

"A Better Way to Practice — Forward-Thinking Physicians Find a Better Way"
PhysiciansPractice.com

"Starting a Revolution in Office-Based Care"
Family Practice Management, October 2001

"How one project is helping doctors improve patient scheduling, more"
ACP-ASIM Observer, April 2001

"Not Again!" by Donald Berwick
British Medical Journal, February 3, 2001

"Harried Doctors Try to Ease Big Delays and Rushed Visits"
New York Times, January 4, 2001

"Making Quality and Service Pay: Part 2, The External Environment"
Family Practice Management, November/December 2000

"Making Quality and Service Pay: Part 1, The Internal Environment"
Family Practice Management, October 2000

"Same-Day Appointments: Exploding the Access Paradigm" by Mark Murray and Catherine Tantau
Family Practice Management, September 2000