Meet the 2007-2008 IHI Fellows!
Fellows spend one year on site at IHI. Each fellow has a structured individualized learning and work plan, including intensive training in improvement skills, weekly seminars, attendance at IHI events, assignments in IHI innovation and improvement collaborative projects, and individually tailored projects under the direction of an IHI mentor. For more information on IHI Fellowships click here.
Karen Metzguer, RNC, BSN, graduated from the University of Tennessee in Knoxville in 1976 and has practiced nursing in North Carolina since that time. Prior to coming to IHI Ms. Metzguer was the Director of Neonatal Outreach Education as well as the Director of the Clinical Consult Service of University of North Carolina (UNC) Hospitals Ethics Committee in Chapel Hill. She is a Clinical Professor in the Department of Pediatrics and has served in a variety of roles in the UNC Health Care System. Ms. Metzguer is one of the principles in a statewide collaborative to improve outcomes in perinatal care and will return to North Carolina to work with the collaborative full time. She has special interests in public health, perinatal care, family-centered care, systems design and improvement, and care at the end of life. During her fellowship she will be working in the areas of family-centered care, building and sustaining collaboratives, engaging the public in crucial conversations, and lessons to be learned from work in developing countries.
Susan Went, MBA, Grad Dip Phys, MCSP, comes to IHI from her role as Director of the Modernisation Programme across Kingston and Richmond in South West London. In this role she led a major change program designed to deliver improvements across a whole community, comprising two primary care Trusts and a general hospital. Previously Ms. Went was Head of the Department of Health Clinical Governance and Clinical Audit team, part of the Chief Medical Officer's Clinical Quality division. Other positions include Assistant Director, NHS Executive for the South East Region of England, where she was lead for the Allied Health Professions, clinical quality and leadership development, as well as Director of Clinical Services at Ipswich Hospital NHS Trust. She qualified as a Physiotherapist at Kings College Hospital, London, working as a specialist in neurological rehabilitation. Ms. Went developed an early interest in cross boundary working and service improvement, prompting her move into NHS general management.
Anna Roth, RN, BSN, MS, comes to the IHI from Contra Costa Regional Medical Center where she worked as the Assistant Director of System Redesign. She has over twenty years of health care experience working in a variety of roles in both ambulatory and acute care settings. Ms. Roth graduated from the University of California at San Francisco with an emphasis in Administration and a special interest in Systems Theory. She is a member of the Association of California Nurse Leaders, American College of Healthcare Executives, and the International Nursing Honor Society, Sigma Theta Tau.
David Gozzard, MD, FRCP, FRCPath, MBA, is the Executive Medical Director at Conwy and Denbighshire NHS Trust in North Wales, UK. He has a 30-year career in clinical and laboratory hematology culminating in his appointment as Consultant Haematologist in North Wales in 1988. His principal clinical research interests are neutropenic pyrexia and haematinic investigation pathways. His management research interest has included costing methodologies and electronic patient pathways. David studied at Cardiff University and gained his MBA in 2000. He has significant management and leadership experience having served as Clinical Director of Pathology and Chairman of the North Wales Regional Medical Committee, and has been a member of a number of all-Wales groups, including the Welsh Laboratory Scientific Subcommittee. As Medical Director of his Trust for the last five years, David has been the executive lead of a successful modernization team implementing a number of significant initiatives, including the Safer Patients Initiative phase I. He is now on the UK faculty for the second phase of that initiative.
Pinckney McIlwain, MD, comes to IHI from Cape Fear Valley Health System in Fayetteville, North Carolina. For the last eight years he served as Medical Director for Behavioral Healthcare while remaining an actively practicing clinician. Dr. McIlwain has served in numerous leadership positions at Cape Fear, including chair of the Credentials Committee, Medical/Utilization Management Committee, and CME Committee, as well as serving as elected Chief of Staff. Dr. McIlwain attended Davidson College and the Medical University of South Carolina. He completed residency training in psychiatry at West Virginia University. He is board certified in psychiatry. Before entering private practice, Dr. McIlwain served in the US Army and commanded a health clinic in Germany; he concluded his military career as Division Surgeon (Chief Medical Officer) for the 82nd Airborne Division. Dr. McIlwain’s professional interests include emergency management of psychiatric patients, chronic disease management, and hospital throughput. He has been actively involved in promotion of patient safety and quality initiatives and hopes to assume a leadership role upon completion of the Merck Fellowship.
Jacqueline McLeod, MB, ChB, DFFP, MRCGP, has been a General Practitioner at The Vale Medical Centre in South East London since 1996. In addition, she has worked for several years as a primary care Sexual Health Facilitator at Lewisham Primary Care Trust to improve patient care pathways, raise standards of care, and facilitate links between primary and secondary care and community Sexual and Reproductive Health Clinics. Dr. McLeod graduated from Edinburgh University with a Bachelor of Medicine and Bachelor of Surgery (MB ChB) and is a Member of the Royal College of General Practitioners (RCGP).
