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Annual Forum & Keynote Dinner

​The 2018 event took place on Thursday, September 13, 2018. Thank you to all attendees and supporters.

Since 2008, LLI members have shared their expertise and current work at this event while learning and expanding their own understanding through interchange with those who attend.

Participants in the afternoon segment heard from an array of speakers discussing the importance of psychological safety in health care, including work on addressing psychological and emotional harm in the same way we address physican harm. The evening reception and dinner featured a keynote address on social determinants of health.​



 Content Editor ‭[5]‬

2018 Keynote Speakers

Uma R. Kotagal, MBBS, MSc, Senior Executive Leader, Population and Community Health, and Senior Fellow, Cincinnati Children's Hospital

Dr. Kotagal was director of the neonatal intensive care units at the University Hospital and at Cincinnati Children’s for several years. While practicing, she recognized that care and outcomes improvement were the responsibility of health systems. She completed additional training in clinical epidemiology and clinical effectiveness at the Harvard School of Public Health, and refocused her clinical efforts on quality transformation at a systems level.

She was a visiting scholar at the Center for Risk Analysis at the Harvard School of Public Health and a visiting professor at Tufts New England Medical Center, completing further training in the field of decision and cost effectiveness analyses.

In addition to her role at Cincinnati Children's Hospital, Dr. Kotagal is chair of the quality steering team of the Ohio Children’s Hospital Association, a member of the advisory committee of the Toronto Patient Safety Center, an associate editor of BMJ Quality & Safety, and a member of the Institute of Medicine.​​​​

Afternoon Keynote Speaker

laura-team-photo-web.jpgLaura Delizonna, PhD, is a Stanford University instructor, international speaker, author, and executive coach with an expertise in optimal performance, team effectiveness, inspirational leadership, and thriving in life. She delivers practical, science-based trainings and inspiring keynotes. Laura has presented to business leaders, government officials, and public audiences in over 15 countries. She works with innovative leaders to shape their company’s culture, including Google, Facebook, Hewlitt-Packard, Yahoo, and Disney. Laura co-authored four books including Enhancing Emotional Intelligence, Mindful Leaders, Thrive, and Mindful. Her recent article on high performing teams was published in Harvard Business Review. She was trained at Stanford, Boston University, and Harvard.


12:00 PM –
1:00 PM​
Grand Ballroom Foyer, Main Level​
1:00 PM
Opening Session | Welcome
  • Tejal K. Gandhi, MD, MPH, CPPS, President, IHI Lucian Leape Institute, Chief Clinical and Safety Officer, Institute for Healthcare Improvement
  • Gary S. Kaplan, MD, FACMPE, Chair, IHI Lucian Leape Institute​, Chairman & CEO, Virginia Mason Health System​
Breaking it Down: What’s the Problem with Psychological Safety?
  • Laura Delizonna, PhD, Founder, Trainer, Choosing Happiness​
Afternoon Keynote Part I | Emotional Harm to Patients
  • Pat Folcarelli, RN, PhD, Vice President of Health Care Quality, Beth Israel Deaconess Medical Center
  • Lauge Sokol-Hessner, MD, Attending Physician, Associate Director of Inpatient Quality at Beth Israel Deaconess Medical Center​
Afternoon Keynote Part II | Psychological Safety for the Workforce
  • William Cooper, MD, MPH, Associate Dean for Faculty Affairs/Director CPPA, Vanderbilt University Medical Center
  • Gerald B. Hickson, MD, Senior Vice President, Quality, Safety & Risk Prevention, Joseph C. Ross Chair in Medical Education and Administration, Vanderbilt University Medical Center​
Closing Keynote | High Performing Teams Need Psychological Safety
  • Laura Delizonna, PhD, Founder, Trainer, Choosing Happiness​
4:30 PM
Wrap-up and Adjourn
  • Tejal K. Gandhi, MD, MPH, CPPS, President, IHI Lucian Leape Institute, Chief Clinical and Safety Officer, Institute for Healthcare Improvement​
4:45 PM –
5:45 PM​
Networking Reception​
6:00 PM​Dinner​
Presentation of the LLI Medtronic Safety Culture & Technology Innovator Award​
7:00 PM –
7:30 PM​
Dinner Keynote | Learning to See
  • Uma Kotagal, MBBS, MSc, Executive Leader, Population and Community Health, Senior Fellow, Cincinnati Children’s Hospital Medical Center​
7:30 PM​Coffee and Dessert Networking


Travel Information

All participants must make their own airline reservations.


Lunch, coffee break, reception and dinner will​​ be provided the day of the program.

Dress Code

Please dress business casual. You may wish to bring a sweater or jacket since the meeting room temperatures vary.​