This Week at the Institute for Healthcare Improvement March 3, 2014
Riding Along with Mobile Health Clinics
For decades, mobile health clinics have been bringing the right care, at the right time, to the right community. Mobile clinics are also starting to demonstrate their ability to reduce costs and improve outcomes in underserved communities by building effective relationships with patients to co-produce better health. Starting this Thursday, IHI�s Diversity and Inclusion Council, in partnership with mobile clinic leaders, will spotlight the unique contributions of mobile health delivery with a tour of clinics in Boston, New York City, and Washington, DC. Taking place just ahead of IHI�s 15th Annual International Summit on Improving Patient Care in the Office Practice and the Community, the tour is the first of its kind to underscore the alignment of the goals of a national network of mobile health clinics with those of the Triple Aim and quality improvement. You can come along for the ride on the IHI Blog and through IHI�s Facebook page and Twitter using #IHI15Summit and #mobileclinics.
New Open School Course: Having the Conversation
In conjunction with the Boston University School of Medicine and The Conversation Project, the IHI Open School is excited to offer a new online course � PFC 103: Having the Conversation � to introduce students and health professionals to basic skills for having conversations with patients and their families about end-of-life care wishes. This course, the 22nd in the Open School catalog, is filled with engaging video interviews, thought-provoking statistics, interactive exercises, and a collection of valuable tools and resources. Through the course, you�ll be able to develop skills to have these crucial conversations with patients and families. The course also invites you to �have the conversation� yourself, with a family member or other loved one. Physicians, nurses, and pharmacists in the United States will earn two hours of continuing education credits upon completing the course.
Empowering Care Improvement in the Middle East
Empowering health professionals to be effective agents of patient care improvement is a crucial strategy in the effort to transform health systems. The leaders at Hamad Medical Corporation recognized this in planning and deciding on the theme of empowerment for this year�s Middle East Forum on Quality and Safety in Healthcare (April 24-27 in Doha, Qatar). Among the keynote speakers, best-selling author Dan Heath (Made to Stick, Switch) will focus on effective evaluation and decision making in the face of mounting challenges. IHI President and CEO Maureen Bisognano will talk about the necessity of flipping the culture of health care to focus on the person � moving from asking �What�s the matter?� to �What matters to you?� This year�s Middle East Forum will also feature more than 30 workshops and lectures that will inspire delegates with new ideas about how to empower patient care improvement in their own organizations.
IHI Executive Vice President Derek Feeley and Vice Presidents Carol Beasley and Kathy Luther will be at NASA's Johnson Space Center in Houston, Texas, this week for a meeting of IHI's Executive Quality Leaders Network.