What Are Always Events?
Many in health care are familiar with “never events” – serious adverse events that should never occur, such as wrong-site surgery or a fatal medication error. Conversely, there are things such as reliable application of evidence-based practices that should always occur for every patient. But Always Events® are something slightly different. In a new post to the IHI blog, Vice President Pat Rutherford explains that Always Events (originally conceived by the Picker Institute) are events that “…patients and family members have identified… as fundamental to improving their experience of care.” In addition to this unique focus on ensuring an optimal patient and family experience, Always Events are co-designed with patients and families, and implemented with the active participation of patients and families. To help providers identify, develop, and reliably apply these practices, IHI has developed an Always Events framework, which Rutherford describes in the post.