Health care joy in work, ABMS certification for Open School courses
This Week at the Institute for Healthcare Improvement
May 2, 2016
See What You Missed at the IHI Summit

What gets in the way of experiencing joy in work? What, concretely, does “joy in work” look like? These questions and more were answered during the opening keynote at the IHI 17th Annual Summit on Improving Patient Care in the Office Practice and the Community in March. Watch excerpts from Derek Feeley, IHI President and CEO, and Dr. Trissa Torres, IHI Senior Vice President, from their joint keynote address, or view the entire keynote. Subscribe to IHI's YouTube channel to get free access to these and other videos.

New ABMS Maintenance of Certification for IHI Open School Courses

The American Board of Medical Specialties (ABMS), a leading organization that oversees physician Board Certification and the Program for Maintenance of Certification (MOC®), announced the addition of 20 IHI Open School online courses to the ABMS MOC Directory, including seven developed specifically for Graduate Medical Education faculty. Diplomates of several ABMS Member Boards may now meet their Board’s Lifelong Learning, Self-Assessment, and Patient Safety requirements by completing Open School courses. The courses are free for students, residents, and university faculty and available to health care professionals for a modest annual subscription. The course, QI 102: The Model for Improvement: Your Engine for Change, is freely available to everyone.

Joy in Work for the Health Care Workforce: WIHI, May 5

When we hear about physician and staff burnout, the causes center on the pressures to deliver much better care more cost effectively. These pressures impact hospital systems, office practices, and individual practitioners, who often feel they’re being asked to do more without the necessary resources. Join us for the next WIHI (Thursday, May 5, 2-3pm ET) to learn ways to remove day-to-day barriers on the job and improve systems intended to help with work flow that aren’t always delivering (e.g., EHRs). We’ll also discuss a broad framing of drivers of joy in work and explore how health care leaders can empower others throughout the organization to increase joy.

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IHI Focus Area Spotlight

Improvement Capability: When Can I Stop Measuring What I’ve Already Improved?

Person- and Family-Centered Care: Are You Settling for Satisfaction with Your Patients?

Patient Safety: Tackling C. diff: A Surgeon’s Perspective

Quality, Cost, and Value: We Can’t Lose Focus on Quality in Pursuit of Health Care Value

Triple Aim for Populations: Care Coordination Tips from a Pioneer ACO

Look for

Why Should Providers Talk to Patients after Adverse Events?: The first of four new short videos on communicating with patients when medical errors occur, featuring IHI Board Member Helen Haskell


IHI Chief Medical and Scientific Officer Don Goldmann provides some guidance for the question, “Dear IHI: Which QI Projects Should I Tackle First?


What Can a Cyclist Teach Us about Fighting for Health Equity?”: This blog post takes a quick look at the findings of AHRQ’s 2016 National Healthcare Quality and Disparities Report Chartbook on Patient Safety

Who's at IHI?
Dr. Evan Benjamin, Senior Vice President for Quality and Population Health and Chief Quality Officer at Baystate Health, is participating in the quarterly IHI Innovation Team meeting this week.
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