When IHI President and CEO, Maureen Bisognano, challenged Karen Baldoza to name one improvement idea that should “go viral” throughout health care, she came up with lots of possibilities – the Model for Improvement, Deming’s System of Profound Knowledge, systems thinking, lean thinking, change concepts, the forms of waste, etc. The answer came to Baldoza, an Executive Director at IHI, when she was watching her young son play with Legos. Watching him get frustrated with constructing a tower, it dawned on her – PDSAs! In a new post to the IHI Blog – “Why You Should Be Curious about PDSAs
” – Baldoza explains why Plan-Do-Study-Act (PDSA) cycles are so critical to improvement, and how people, even children, often unknowingly use this method for iterative testing and learning in their daily lives. She also explains how one famous animated monkey uses PDSAs to teach his friend to dance.