This Week at the Institute for Healthcare Improvement
February 21, 2017
Six Patient Safety “Resolutions” for 2017

In the latest post to his Line of Sight blog, IHI President and CEO, Derek Feeley, argues that today’s health care context “[demands] fresh and creative thinking on how best to ensure harm-free care.” He offers six provocative patient safety “resolutions” for 2017, including a shift from creating environments in which as few things as possible go wrong to ones in which as many things as possible go right; and he advocates for expanding the definition of harm to include harm caused by indignities and inequities. For more from Feeley on this topic, view a video clip from his 2016 IHI National Forum keynote address.

Better Care Designs for Patients
with Complex Needs

While health systems are looking more carefully at improving care for individuals with complex needs and high health care costs, it hasn’t been easy to determine the best ways of analyzing and then implementing what’s needed. A new web resource from IHI — Care Redesign Guide: Better Health and Lower Costs for Patients with Complex Needs — offers a structured approach to redesigning care, based on our work with more than 200 organizations over nine years. The Care Redesign Guide includes six steps for developing an enhanced care model for this patient population, including core recommendations; lessons from the field with tips, tools, and examples; and useful resources.

Get Ready for Patient Safety
Awareness Week

Patient Safety Awareness Week (PSAW) starts on March 12, and now is a perfect time to find out how you can participate. Organized by the National Patient Safety Foundation, PSAW has a dedicated website describing all the activities. Highlights include Patient Safety: What the Public Wants (and Needs) to Know, a Twitter chat on March 14 (1-2pm ET), and The Voice of the Patient and the Public, a complimentary webcast on March 15 (2-3pm ET). Use the hashtag, #WeAreAllPatients, to post photos of what that looks like to you. Keep up with PSAW news and updates at #UnitedforPatientSafety and #PSAW2017.

IHI Focus Area Spotlight

Improvement Capability: How Can I Improve When IT Can’t Give Me the Data I Need?

Person- and Family-Centered Care: Becoming a Patient Partner with the Patient Voices Network

Patient Safety: A Framework for Safe, Reliable, and Effective Care

Quality, Cost, and Value: Two Studies Describe ACO Savings and Improvements

Triple Aim for Populations: Students Organize Their Communities to Improve Health
Look for

Submit your quality improvement storyboard proposal by March 1 for presentation at IHI's 18th Annual Summit on Improving Patient Care in the Office Practice and the Community, April 20-22 in Orlando.

Storyboard Students.jpg

Lessons from Ten Exemplary Student-led QI Projects”: Read about some of the exceptional improvement projects IHI Open School learners are leading, as presented at IHI's National Forum in December.

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Reducing Physical Violence and Developing a Safety Culture across Wards in East London”: A new British Journal of Mental Health Nursing article describes improvement work at East London NHS Foundation Trust, an IHI Strategic Partner, that has had successful results.

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Where's IHI?
Dr. Don Goldmann, IHI Chief Medical and Scientific Officer, will be in Washington, DC, this week for an America’s Essential Hospitals board meeting.
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