This Week at the Institute for Healthcare Improvement
May 22, 2017
New “Blueprint” Guides Leaders in Building a Culture of Safety

Patient safety experts have increasingly pointed to the roles of organizational culture and leadership in the success of patient and workforce safety initiatives. Leading a Culture of Safety: A Blueprint for Success is a new evidence-based resource developed by the American College of Healthcare Executives (ACHE) and the NPSF Lucian Leape Institute (LLI). ACHE and the LLI (an NPSF program that is now part of IHI) partnered with progressive health care organizations and experts in leadership, safety, and culture to identify strategies known to contribute to a culture of safety. Leaders can use the Blueprint to guide their organizations’ culture transformation.

Three Ways to Make Hospital Care
More Age-Friendly

Hospitalizations for elderly patients shouldn’t mean the inevitable beginning of rapid decline. For older adults, even a few days of being bedridden in the hospital can impact mobility or increase the risk of a hospital-acquired infection or other complications. That’s why Anne Arundel Medical Center (AAMC) has three strategies for creating a better care experience for older adults, including getting them up and moving sooner. With more than 45 percent of all admissions being individuals age 65 and older, improving care for older patients is a high priority for AAMC — one of five health systems participating in IHI’s Creating Age-Friendly Health Systems initiative.

How Technology Is Helping (and Hurting) Health Care: WIHI, June 1

Technology is fast, efficient, and it can reduce errors. But technology is not a cure-all. It can also make people complacent, introduce new errors, and get in the way of meaningful face-to-face interactions. On the next WIHI (Thursday, June 1, 2-3pm ET), we’ll talk about how to get the most value from the digital world that health care increasingly relies upon. World-renowned patient safety experts Drs. Bob Wachter and Tejal Gandhi will discuss technology’s impact, both positive and negative, on our industry and share practical advice and guidance.

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IHI Focus Area Spotlight

Improvement Capability: Four Steps to Sustaining Improvement in Health Care

Person- and Family-Centered Care: Hardwiring Patient Engagement into Care Delivery Processes

Patient Safety: What One Hospital’s Experience Tells Us about Widespread Adoption of Standardized Handoffs

Quality, Cost, and Value: Evaluating Complex Care Programs

Triple Aim for Populations: To Achieve the Triple Aim, Invest in Primary Care

Look for

ACA and AHCA: Berwick Breaks It Down: In a new video, Don Berwick explains the ACA's basic structure and what would change in the AHCA.


Sue Gullo, IHI Director and a leader of IHI's work on maternal and child health, describes "Using Improvement Science to Address Maternal Mortality in the US."


A Boston Globe article describes four Massachusetts medical schools' plans to incorporate training on patient conversations about goals for care, including at the end of life, prompted by the work of the Massachusetts Coalition for Serious Illness Care, co-chaired by IHI Senior Fellow Maureen Bisognano.

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Now What? A Policy Q&A with Don Berwick and the Leadership Alliance
Free webinar on May 31 (1:30-2:30pm ET)
*Learn more about the webinar and the IHI Leadership Alliance

Patient Safety Executive Development Program
September 7-13 in Cambridge, MA

Where's IHI?
IHI Vice Presidents Carol Haraden and Frank Federico are in Leeds, UK, to launch a new collaboration with NHS Improvement to improve maternity care country-wide.
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