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This Week at the Institute for Healthcare Improvement
March 20, 2017
NEW from The Conversation Project: How to Choose a Health Care Proxy

Who will make medical decisions for you if you’re too sick to speak for yourself? Everyone over 18 years old needs a health care proxy (also called a health care agent or Power of Attorney for Health Care) – a person who knows your care wishes and will express them clearly to your doctors and care team. The Conversation Project's free and user-friendly guide, “How to Choose a Health Care Proxy & How to Be a Health Care Proxy,” helps you through the process of choosing a health care proxy – and preparing to be a good proxy if someone else chooses you.

Profiles in Improvement:
Dr. Pierre Barker

In a new Profile in Improvement, Dr. Pierre Barker, IHI’s Chief Global Partnerships and Programs Officer, reflects on a unique career journey that took him from South Africa to London to North Carolina, and eventually to IHI. He describes his early experiences in public health – taking a mobile clinic into South African shanty towns to immunize black children who had no access to basic health services; and how a timely offer to apply improvement science to the HIV epidemic brought him back to South Africa decades later. Today, Dr. Barker guides IHI’s vibrant programs in Africa, Latin America, the Middle East/Asia Pacific, and Europe.

What We Know (So Far) about Patients with Complex Needs: WIHI, March 23 

There’s a lot of effort going into developing new care models for patients with multiple, complex health problems. Individuals with chronic health and social issues make frequent use of expensive emergency departments or avoid health care altogether until things get really bad. Providers want to change this situation and increasingly have resources to turn to. On the next WIHI (Thursday, March 23, 2-3pm ET), we’ll orient you to the rich ideas and learning offered by The Playbook: Better Care for People with Complex Needs — and highlight features of this online resource that can help guide improvement efforts.

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IHI Focus Area Spotlight

Improvement Capability: QI Tools: Using a Priority Matrix to Evaluate Choices

Person- and Family-Centered Care: Co-Designing with Patients and Staff to Improve the Care Experience

Patient Safety: Six Resolutions to Reboot Patient Safety

Quality, Cost, and Value: What Can We Learn from Oregon’s Health Reform Efforts?

Triple Aim for Populations: Community Solutions to the Opioid Epidemic

Look for
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IHI 29th Annual National Forum Call for Proposals: Don't miss the April 7 deadline to submit proposals to present at IHI's National Forum on Quality Improvement in Health Care, December 10-13 in Orlando, FL.

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"Health Care Needs a Better System for Importing Ideas From Abroad": This Wall Street Journal blog post describes how The Commonwealth Fund and IHI are leading work to bring health care innovations from outside the US to address persistent problems in North American hospitals.

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On the National Patient Safety Foundation blog, IHI faculty Barbara Balik writes about "Just Culture as a Foundation for Joy in Work: The Impact of Leaders."

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18th Annual Summit
April 20-22 in Orlando, FL

Co-Design College
April 4-5 in Cambridge, MA

Perfecting Emergency Department Operations
June 22-23 in Chicago, IL

Who's at IHI?

A group of Welsh Clinical Leadership Training Fellows are visiting IHI this week to learn more about IHI's work and approach to improvement.

Where's IHI?

IHI’s Derek Feeley and Trissa Torres will be in the Jamaica Plain neighborhood of Boston this week to meet with IHI’s Equity Advisory Group.

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